Owner

Owner
Philip C Roach, DDS 2121 E Dupont Rd, #B Fort Wayne, IN 46825
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
1 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Would you recommend this dentist to others?
I Already Have
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.134.214
October 18, 2012
Dr Roach and the clinical staff are great!!! The receptionist is the biggest issue with this office. Her knowledge of medical coding is limited and has cost me $250 in the past. I let this go, even after I made arrangements for her to speak with oral surgeon staff to help her with the coding, however my $30 outstanding bill for 6 months had her hounding me and making "special" arrangements for "my kind". It is beyond me why she would call me for payment 1 week prior to family appts when she KNOWS the exact date and time that we will be in the office with my 3 kids. I have always paid when it was convenient, as they have no online payments and I am not local (I am very bad about snail mailling anything). So for $30 they lost all 4 of us.
by fed up
September 03, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
May 05, 2011
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