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Boone Creek Dentistry

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Boone Creek Dentistry
Boone Creek Dentistry
(34 Reviews)
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5404 West Elm Street Suite F Mchenry, IL 60050
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Ray
December 21, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 01, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Would you refer this provider to a family or friend?
Yes
by Anonymous
December 01, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Does this provider remember you by name?
Sometimes, but not always
Was this provider's office too cold?
No, it was fine
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
October 31, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
by Anonymous
October 19, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 22, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 09, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous
May 31, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did you experience any unnecessary pain while your teeth were cleaned?
Yes, I was definitely uncomfortable
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
April 13, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider rush your appointment?
No
by Anonymous
April 13, 2011
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Map and Directions
5404 West Elm Street Suite F, Mchenry, IL 60050