East Peoria Dental Group

East Peoria Dental Group
East Peoria Dental Group 2404 East Washington Street East Peoria, IL 61611
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.127.210
October 20, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely!
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.10.65
October 09, 2014
Staff @ East Peoria Dental recently spent numerous appts with my mom to fit her with a new upper denture. We suspect she threw out her old denture, so we were starting from scratch. We explained that she's beyond the stereotypical memory issues & is now in a middle stage of Alzheimer's that truly affects her comprehension, personality & behavior, so we honestly weren’t sure how she would tolerate the visits & all that went into making her a new denture. Dr. Gray & staff were amazing. After each visit, my brother-in-law would text how it went, & the theme was always how wonderful they were with my mom, how they patiently explained everything to her, how they kept her laughing. One text in particular read, “The dr and gal working with him are real sweet and nice to her. They had her having a good time.” From my first phone call just gathering information…to the final appointment, their office & staff was first class. Oh, & the denture fits great, too!
by Kluge xxx.xxx.189.56
April 21, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider late to your appointments?
No, they were on time
Did this dentist explain your dental procedure to you?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.2.124
March 31, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you leave the office feeling satisfied with your visit?
Yes
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.50.13
January 04, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this dentist friendly?
Friendly Enough
by Anonymous xxx.xxx.128.12
October 15, 2012
I have been a true dentalphobe for most of my life due to awful experiences "in the chair". Amazingly I finally found a dentist I neither hate nor fear. In fact, I now have dental work done without valium OR nitrous (and nitrous for CLEANINGS used to be my #1 pre-requisite when selecting a dental practice).
by Anonymous xxx.xxx.142.12
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.246.31
May 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Carson Cole Sr. xxx.xxx.194.29
March 18, 2012
Are you going to visit this provider again?
Sure
by Anonymous
November 03, 2011
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