Prairie View Orthodontics

Prairie View Orthodontics
Prairie View Orthodontics 34 North Island Avenue Suite B Batavia, IL 60510
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Had an initial visit for my son with Dr. Zimmer. Seemed nice enough during the appmt and was told the findings would be sent to his dentist so we could get a referral to move ahead with treatment. This was supposed to be sent the next day. It was not; when we checked in a few days later we were told Dr. Zimmer was on vacation and since they are not electronic the record could not be accessed until she returned a week later. Turns out, the treatment plan was not sent because it was never written up and the file was left in the doctor's home office so no one could access it until the dr. came back. All in all, we lost over a week since they dropped the ball and did not write up / send over the dental records. When we talked to the office ladies, there was no accountability for how this lapse happened and when I asked them to make sure this would not happen to anyone else by putting a better structure in place to ensure accountability it was met with 'ok' and not much else. They did not seem to have any care about the inconvenience and frankly unprofessionalism this doctor showed. There are plenty of other local doctors to give your business to. Don't waste your time.
by Kris xxx.xxx.109.131
January 04, 2018
Excellent staff. Dr. John is personal, listens to concerns, and doesn't rush to spend patient's money
by Sky Blue xxx.xxx.192.76
October 10, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.85.122
July 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.76.82
July 13, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Sometimes, but not always
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 15, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. The office was very easy to locate. I didn't have any trouble finding it at all.
by James
June 07, 2011
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