Toguchi Ivan E DDS

Toguchi Ivan E DDS
Toguchi Ivan E DDS 75-5706 Hanama Place Suite 207 Kailua Kona, HI 96740
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.203.107
February 07, 2014
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.90.227
December 03, 2013
I would never visit them again. I was very disappointed. I walked out in the middle of the first appointment. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. Their office was cluttered and dirty. I have never seen such a dirty dental office. It was my first visit, and I had to remind them why I'm visiting them. The hygienist did not introduce herself, and showed no concern for the fact that she was hurting me. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by Anonymous xxx.xxx.240.155
August 24, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by jonijett xxx.xxx.90.227
August 06, 2013
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous xxx.xxx.117.177
April 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Big Bob xxx.xxx.147.114
September 11, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.144.184
July 18, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider answer all of your questions?
Yes
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
January 02, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 14, 2011
Would you recommend this dentist to others?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
September 23, 2011
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