John Bernard, MD

John Bernard, MD
Cotton-O'Neil Clinic 901 SW Garfield Ave Topeka, KS 66606
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Dr. Bernard is not one who accepts discussions or questions about his diagnosis on either his medication or illnesses. His training is definitely limited as a GP. He would not refer me to any specialists, and as none at the time, would take walk-ins, I was left with still having my illness not correctly being treated. I eventually was able to located another DR who instantly referred me to the correct specialists and since then, I've become healthy, energetic, have lost weight, and have my life back. Bernard even diagnosed my Asthma as being a cold, even though I had it for several months.
by Mattie xxx.xxx.236.154
November 21, 2017
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.189.45
August 14, 2012
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
February 19, 2012
Would you recommend this family doctor to others?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this family doctor's staff friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
October 19, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. When comparing them to others I have visited for the same condition, they are among the best I have seen. Dr. Bernard has always been very patient each time I visited his office, I relocated to another state and Dr. Bernard as well as his nurses were part of my decision on my move back to Kansas. He's the kind of doctor that if something is going on with you and he can't figure it out he will send you to a specialist... Thank you Dr. Bernard
by Debra Brown
August 28, 2011
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this family doctor use current and safe equipment?
Fairly current
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
August 25, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
March 07, 2011
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