The Denture Place

The Denture Place
The Denture Place 175 Decatur Road
Mcdonough, GA 30253

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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this dentist's staff friendly?
Yes
by Anonymous
XXX.XXX.254.51
If you need dentures don't go here. I had the same set for 40 years and they were just worn out. I got new ones there in 2011. In 2013 I was eating rice when I noticed one tooth had fallen out. I could not find the tooth and they charged me $<url removed> to replace it. When I complained that it never should have come out they were very rude to me. The other day another tooth fell out while eating chicken. Fortunately I found it and super glued it back in. Now I am always afraid one is going to come out. How embarrassing that would be if it happened in public. I would not recommend this place at all. Very poor workmanship.
by kathy
XXX.XXX.8.170
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider treat their staff well?
Yes, they treat their staff with respect
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
No, it was fine
by Anonymous
XXX.XXX.164.145
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Not only was I able to watch TV during my dental procedure, they had a ton of magazines for me to look through as well. I barely even noticed that my dental procedure was going on because I was fully entertained the entire time. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by lucille
XXX.XXX.190.36
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
XXX.XXX.216.35
I've visited the McDonough location before and it was ok. The dentist are great but the older lady at the front desk is rude. I called today to get some info and as I'm asking her questions she is talking to someone else in the background. Never once did she ask me to hold on or anything, and she wasn't helpful at all. I will never return to this office again
by ProudMama
XXX.XXX.122.8
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Laamar
XXX.XXX.70.182
Did your gums bleed excessively after your appointment?
Yes, but it stopped within a few hours
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
XXX.XXX.245.86
They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. There are times when I've been there, that I feel like they're favoring certain clients. It's not all the time, but I don't appreciate it when it happens. I am not going to refer my family and friends here. I just wasn't that impressed. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away. I was completely UNsatisfied with my visit. Waste of time and money if you ask me.They removed the wrong crown the chip they fixed on my front tooth was the wrong color and thankfully it has already fell off I was there for hours
by Terri
XXX.XXX.12.241
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
XXX.XXX.156.146