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Sharon Bertroche, MD

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Mercy Care Marion

Marion, IA

Marion Family Practice

Marion, IA

Mercycare Marion

Marion, IA

Mercy Care Marion

Marion, IA
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Sharon Bertroche, MD
Mercy Care Marion
(16 Reviews)
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3701 Katz Dr Marion, IA 52302
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 18, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by patient
September 06, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 08, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
July 29, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 14, 2011
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
June 08, 2011
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Map and Directions
3701 Katz Dr, Marion, IA 52302