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Sharon Bertroche, MD

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Family Doctors

Mercy Care Marion

Marion, IA

Marion Family Practice

Marion, IA

Mercycare Marion

Marion, IA

Mercy Care Marion

Marion, IA
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Sharon Bertroche, MD
Mercy Care Marion
(16 Reviews)
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3701 Katz Dr Marion, IA 52302
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider have reasonable prices?
No, it was expensive.
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.83.152
August 28, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was it easy to find parking at this provider's office?
Yes, it was convenient
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.128.61
March 28, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.22.228
May 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by diane kruger xxx.xxx.129.124
April 14, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
February 29, 2012
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
January 12, 2012
Dont see her! Will NEVER go back to her! I trusted her to look at my 2 month old baby and told her about some problems about my son, all she did was look at him for one minint and say he was fine. She didnt even talk about my worries about my baby boy.
by Upset mommy
January 12, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 27, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 21, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider's office too loud?
No, it wasn't too loud
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider use excessive foul language?
No
by Anonymous
October 06, 2011
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Map and Directions
3701 Katz Dr, Marion, IA 52302