Carl Plank, MD

Carl Plank, MD
Mercy Dermatology Clinic 1010 4th St SW Ste 330 Mason City, IA 50401
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you recommend this dermatologist to others?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 10, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Tiffany
September 20, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They made the extra effort to make sure every question and concern I had was addressed. I don't know of anywhere else that would've taken better care of me. I had a great experience. I was confident that they were using the latest treatment methods. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by tcalhoun6556
July 19, 2011
Did this provider answer all of your questions?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
July 19, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it easy to make an appointment with this provider?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 28, 2011
Was this dermatologist friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 23, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
No
Did they follow up with you after your appointment?
Yes.
by Anonymous
May 09, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 18, 2011
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