O'Rourke Family and Cosmetic Dentistry


757 Peachtree Parkway Suite 1
Cumming, GA 30041

Phone: (770) 888-6285


Based on 15 Surveys

Community Feedback

4
August 17, 2012
By Anonymous XXX.XXX.186.243
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
5
December 12, 2011
By Anonymous XXX.XXX.82.222
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider have reasonable prices?
Yes
5
October 28, 2011
By cris XXX.XXX.196.135
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were absolutely amazing and make others in the same field look like beginners. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I am going to refer everyone I know here. I absolutely love this place. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
5
October 26, 2011
By R White XXX.XXX.70.82
They were so nice and professional and even called me to remind me about my upcoming appointment. They've never turned me away when I've needed them. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
5
September 27, 2011
By Rodrigo Dalla Verde XXX.XXX.213.50
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Not only was I able to watch TV during my dental procedure, they had a ton of magazines for me to look through as well. I barely even noticed that my dental procedure was going on because I was fully entertained the entire time.
5
September 19, 2011
By Anonymous XXX.XXX.208.23
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
5
August 23, 2011
By Anonymous XXX.XXX.135.17
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it easy to find parking at this provider's office?
Yes, it was convenient
5
August 18, 2011
By Anonymous XXX.XXX.205.41
Did this provider have reasonable prices?
Absolutely!
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
4
July 10, 2011
By Anonymous XXX.XXX.63.62
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
Yes.
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
4.5
June 18, 2011
By deballi XXX.XXX.156.101
I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
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