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Steven Neucks, MD

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Steven Neucks, MD
East Side Rheumatology
(8 Reviews)
> Get Phone Number & Directions
7155 Shadeland Sta Ste 110 Indianapolis, IN 46256
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.44.88
June 04, 2014
Would you recommend this internist to others?
I Already Have
Do you feel like this provider's office is well staffed?
Definitely
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.164.60
February 21, 2014
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I got an appointment quickly. I've never had to wait too long. They were late a few times to my appointments and I waited in the exam room 30 minutes however, Dr Neucks always takes plenty of time when he sees you Dr Neucks is great My complaint is with office procedure More than once when I needed prescription refills the office made it extremely difficult! They are not "customer friendly" and have no willingness to help resolve your dilemma. My pharmacy faxed request for refill as well as my calling the refill line at the office to request i was leaving the next day to ooutof state. The med was never sent to my pharmacy. I called again before leaving to see if the script had been sent to pharmacy. I was told no and i would have to leave a message again. I explained this was done 24 hrs ago by me and pharmacy. Requested to speak with clinic staff to see if this could be resolved asap. I was told there was NO WAY i could speak to a clinic person because they didn't have a phone and wouldn't have my chart. So this is ridiculous that you haveno way to speak to a clinical person. The staff are all totally accessible to each other the way the office is laid out. Could have easily gotten someone to help, but refused. I have had problemwilkie this before. They do not try to help you resolve your problem no matter how bad it is for the patient I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative. It's a shame as Dr. Neucks is fantastic. But I'm ready to change doctors as I'm tired of the treatment by the front desk people Clinic staff are nice.
by Frustrated patient xxx.xxx.100.30
March 05, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider listen to your input and concerns?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.190.59
February 20, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.180.55
March 27, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
July 24, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
April 08, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 01, 2011
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Map and Directions
7155 Shadeland Sta Ste 110, Indianapolis, IN 46256