Directory > Providers > Doctor > Family Doctor > IN > Indianapolis > Donald Lauer, MD > Reviews

Donald Lauer, MD

Nearby

Family Doctors

Community Physician Network, Family Medicine Care - Hillsdale

Indianapolis, IN

Community Physician Network, Family Medicine Care - Hillsdale

Indianapolis, IN

Community Group Family Medicine

Indianapolis, IN

Community Group Family Medicine

Indianapolis, IN
Get Featured on Wellness.com > Learn More
Donald Lauer, MD
Southpointe Community Physical
(11 Reviews)
> Get Phone Number & Directions
8920 Southpointe Drive Suite B Indianapolis, IN 46227
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. All my questions were answered. The office was easy enough to find, although the first time I went I missed the entrance.
by Satisfied Customer xxx.xxx.198.130
May 24, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
January 03, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Yes, they always put customers first
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 11, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
November 09, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 07, 2011
Would you refer this provider to a family or friend?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
November 01, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by t
July 28, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider promptly return your phone calls?
Yes
Does this provider offer flexible appointment times?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
June 29, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 25, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 28, 2011
Add a Review
Map and Directions
8920 Southpointe Drive Suite B, Indianapolis, IN 46227