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Elizabeth Springer, MD

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Elizabeth Springer, MD
Medical Group
(10 Reviews)
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1700 Pointe Dr # 202 Valparaiso, IN 46383
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
the dr. is eminently trained, but her cold impatient manner is off putting and presents a problem with communication between dr. and patient. long wait periods 60plus minutes to see dr.
by kowert xxx.xxx.64.154
January 26, 2019
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Was the office accommodating when booking an appointment?
Great
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Was this dermatologist friendly?
Extremely Friendly
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by mary xxx.xxx.96.127
March 11, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this dermatologist answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Would you refer this provider to a family or friend?
Yes
by Jackie L. xxx.xxx.96.127
February 04, 2014
Terrible. Completely unprofessional. Decided to try her one more time because I could get in without having to wait months. Waited with two children 30 minutes past our appointment time (last time we had to wait 90 minutes and she spoke with us for 30 seconds) when I finally asked if she had even arrived yet, and she hadn't even arrived at the office yet, and her waiting room was full of patients. I will never go back. This is the third time and this time I walked out instead of waiting.
by my time also valuable xxx.xxx.172.220
August 20, 2013
Dr. Springer seemed to be very well educated and experienced in her field of work. She also seemed to know exactly what was wrong with me with only one quick look at my arms and legs, and made me feel at ease with the skin condition I was having. I would definatly recommend this Dermatologist to my friends and family..
by Jasmine xxx.xxx.86.199
June 29, 2013
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I felt very safe in their care. I definitely trust them. I was very satisfied with my visit. They were helpful and I left feeling encouraged. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
Dr Springer is very professional, bur also very busy, the wait time is sometimes long, but I have always received the attention I needed. The nursing staff is also very helpful in going over the recommendations after my visit.
by Anonymous xxx.xxx.4.93
June 29, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider treat every client equally?
Yes, they don't show favoritism
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this dermatologist friendly?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.142.153
January 14, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
January 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
October 06, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. . Their staff was friendly enough, but they didn't go out of their way to help me. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The physician is incredibly rude; after waiting over 1 hour she spent a total of 30 seconds with my daughter; very short and rude, no bedside manner at all. Her manner indicates no questions should be asked. I will never go back there, I was furious when I left. Had to wait over an hour each time I visited, never an apology.
by patient
June 24, 2011
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Map and Directions
1700 Pointe Dr # 202, Valparaiso, IN 46383