Mohan Menon, MD

Mohan Menon, MD
3030 Lake Ave Fort Wayne, IN 46805
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this asthma - allergy specialist use current and safe equipment?
Yes; the equipment is very advanced!
Was the waiting area spacious?
No, but I can always find a seat
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider late to your appointments?
No, they were on time
by PAt Vought xxx.xxx.40.240
January 14, 2014
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.154.10
June 05, 2013
Does this provider give unbiased advice?
Yes
Did this provider use excessive foul language?
No
Did this provider prominently display their diplomas or business license?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.173.13
January 10, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
No, they were on time
by MARCIA xxx.xxx.4.57
October 02, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. They have a very good professional reputation. I know that I'm under the care of an expert. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I got every single question I had answered during my visit. They gave me so much information that I feel like an expert on my condition!
by Catrina
October 24, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this allergy-asthma specialist friendly?
Extremely Friendly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 21, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
by Anonymous
June 30, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
April 05, 2011
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