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Regina Walker, MD

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Naperville, IL

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Northwestern Medicine Regional Medical Group

Winfield, IL

Northwestern Medicine Regional Medical Group

Winfield, IL
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Regina Walker, MD
(9 Reviews)
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40 S Clay St Ste 135W Hinsdale, IL 60521
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Daisy xxx.xxx.16.45
February 05, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider use excessive foul language?
No
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.0.106
July 10, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the waiting area spacious?
Yes, extremely spacious
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.15.94
February 25, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.200.125
February 07, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
February 10, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
November 15, 2011
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
October 25, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 23, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
May 09, 2011
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Map and Directions
40 S Clay St Ste 135W, Hinsdale, IL 60521