Thomas Nelson, DO

Thomas Nelson, DO
Family Medical Ctr-Westchester 2434 Wolf Rd Westchester, IL 60154
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this family doctor friendly?
Yes
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Dorothy xxx.xxx.33.108
November 06, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by mark xxx.xxx.140.161
July 30, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.68.189
March 05, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's staff friendly?
Yes
Was this family doctor's staff friendly?
Friendly Enough
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.229.184
January 01, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider answer all of your questions?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 27, 2011
Would you recommend this provider to others?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 05, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by jrm
March 28, 2011
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