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Dolores Cantrell, MD

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Dolores Cantrell, MD
Troy Family Health Ctr
(30 Reviews)
> Get Phone Number & Directions
220 E US Highway 40, Troy Family Health Ctr Troy, IL 62294
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The office never get back with u and if u call them they make u hold of feel like u conveniently them. Waited for blood test results for Weeks and xray and ext. You never get to see the doctor its always her nurse practitioner. And he never knows anything . Told me once to go drink a lot of water and I well feel better the following week I went back and finally got to see Cantrell and was told I had high blood pressure and upper respiratory infection. Been going for years but now looking for another doctor. I can die waiting for them to call u back. As soon as u walk in the door they want money



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by Kimberley Mefford xxx.xxx.62.123
July 20, 2015
I really loved my visit to this Doctors office. I received so much more care than what I expected for so much less. The staff was extremely professional, friendly and swift in their services. I couldn't have been to a better place other than here
by Jk xxx.xxx.244.127
June 19, 2015
Will not return calls and lied to me directly. I have never been treated like this by a Dr before in my life.
by Private xxx.xxx.6.162
May 15, 2015
This is the worst Dr's office I have ever been too. The customer service is horrible and they only care about making sure they get paid. No patient care just greedy rude people. I would rather take my chances and not go to a Dr than go here. Save your money and frustration and either stay home or find someone else.
by gumpbfmc44 xxx.xxx.25.108
May 14, 2015
she is my PCP, never met her.. I'm always seen by the physicians assistant.
by gary xxx.xxx.115.234
August 14, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.251.153
January 11, 2014
I didn't have to wait at all after I arrived for my appointment. They were running mostly on time, which is a really big deal for me. They were somewhat easy to reach. They did not answer the call at first, but did eventually call me back. They did not show any sort of attention to detail, which I think is very important. I was afraid they were going to miss or forget something important. Their office equipment was in good shape and looked very current. I felt like everything was very safe. I definitely think that I could have gotten much better service somewhere else, though. The appearance was that the doctor was more interested in the fees charged than in meeting my stated needs. I was amazed at how poorly they treated me. The office staff, and most of the nurses treat people with disdain and are very rude.
by Doctor Rocks xxx.xxx.208.166
January 03, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
No, they were on time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider welcome questions?
Yes, they don't mind answering my questions
Would you recommend this family doctor to others?
I Already Have
by Anonymous xxx.xxx.130.195
August 31, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.214.88
June 03, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.41.78
May 06, 2013
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Map and Directions
220 E US Highway 40, Troy Family Health Ctr, Troy, IL 62294