Robert Rivers, MD

Robert Rivers, MD
Geneva Family Practice Associates 302 Randall Rd Ste 202 Geneva, IL 60134
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Great Attitude and Warm care provider
by Richard Coffman xxx.xxx.151.222
April 24, 2017
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.198.121
August 28, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.121.49
January 14, 2013
Was it easy to make an appointment with this provider?
Yes
Does this provider promptly return your phone calls?
Yes
Does this family doctor use current and safe equipment?
Yes
Would you recommend this family doctor to others?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
August 04, 2011
Did this provider rush your appointment?
No
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 01, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 26, 2011
Would you refer this provider to a family or friend?
Yes
Was this family doctor friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
July 11, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 18, 2011
Was the waiting area spacious?
Yes, extremely spacious
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
March 16, 2011
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