Derek Kelly, MD

Derek Kelly, MD
Sauganash-Health Assoc 2740 W Foster Ave Ste 209 Chicago, IL 60625
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.94.33
November 09, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.79.228
May 10, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 19, 2012
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