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Steven Sameshima, MD

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Steven Sameshima, MD
Steven S. Sameshima, M.D.
(9 Reviews)
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Queens Physicians Office Building II, 1329 Lusitana Street, Suite 306 Honolulu, HI 96813
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Excellen ! Very informative! Explains procedures and various test so you can understands'
by Steve xxx.xxx.5.185
December 06, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.208.22
December 17, 2012
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.183.124
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.155.62
August 02, 2012
Does this provider use current and safe equipment?
Fairly current
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
October 14, 2011
Would you recommend this ophthalmologist to others?
Absolutely Not
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
September 30, 2011
I have been using this dr. for decades to do a routine exam. They never call you to remind you of an appt. I have a bump on my eyelid which another dr. told me was a blocked oil gland. Sameshima never noticed it.
I went to him 3 weeks ago to have eyelid surgery of top and bottom lids. My insurance would have covered the upper lids because it impeded my vision. This test had been done in 2009 by his staff years ago, yet I was told by an asst. that he didn't do this type of surgery. Skip to Sept 2011. A friend told me he DID do this surgery, so I went back to him and scheduled this surgery. He stood right next to me and told me where it was to be done, showed me the date for surgery in his appt. book,on a certain date, with the specific name of the anesthesiologist. He handed me a script for the blood work and EKG and told me I would be contacted for a pre op. So the test results he requested were done and sent to his office. Yet 2 days before scheduled surgery not a word, so I phoned him to get more info and he had no memory of the surgery, insisted that I was not on the schedule, blamed it all on his assistant who was on vacation. Told me to go to someone else, a dr. I had mentioned at our visit.. In other words, the two trips to my primary care dr for the blood and other tests, two trips to get these tests done, and Sameshima basically forgot all about me. Didn't even apologize for putting me thru all of that. I am terrified of surgery and it took all my courage to book this surgery. there goes my self esteem right out the door. I am worth nothing, not even the courtesy of an apology or an offer to compensate me for all my troubles, for the EKG, the blood work, the trips to the primary.Then the bastard forgot that I was even alive. His office is dysfunctional without the scheduler who insisted on making the consultation appt and the surgery appt. before she went on vacation. Obviously neither Sameshima nor the rest of the staff can function without this scheduler. He screwed up my friends eyelid surgery, and had to redo it because it wasn't even. That should have been the tip off for me, Maybe it was a blessing in disguise that the SOB forgot my surgery. He might have maimed me for life or blinded me. Let this be a warning to you. Stay away from Steven Sameshima!
by Anonymous
September 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 28, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
March 25, 2011
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Map and Directions
Queens Physicians Office Building II, 1329 Lusitana Street, Suite 306, Honolulu, HI 96813