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James Burson, MD

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James Burson, MD
ENT Institutre
(45 Reviews)
> Get Phone Number & Directions
4000 Shakerag Hill, Suite 204 Peachtree City, GA 30269
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 28, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 02, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 30, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Yes
by Anonymous
May 26, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Friendly Enough
by Anonymous
May 17, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 11, 2011
Dr. Burson was fine, the billing department however needs a lot of work. I left the Papp clinic to continue seeing Dr. Burson and when my bill came there was an extra 172 dollar charge on it. Why was this? I was told by the office manager Penny that is was because this was my first time seeing the Dr. at his new location. Even though I had seen him around 5 times that same year, because HE changed offices and I was loyal enough to have my records and business moved to his new location I am charged extra fees. When ask if they could be removed or reduced I was told NO, the paper work stated there may be a fee and you signed it. I will not be back and I am warning others about seeing Dr. Burson at his new location.
by dissapointed with service
April 26, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
April 26, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Would you refer this provider to a family or friend?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always put the customer first?
Yes, they always put customers first
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
April 21, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 18, 2011
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Map and Directions
4000 Shakerag Hill, Suite 204, Peachtree City, GA 30269