Pediatric Partners Of Augusta

Pediatric Partners Of Augusta
Pediatric Partners Of Augusta 4301 University Pkwy Evans, GA 30809
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Friendly Enough
Does this doctor use current and safe equipment?
Yes
Were handicap accommodations well done?
Yes
by Anonymous xxx.xxx.191.10
August 26, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
September 15, 2011
They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I was kind of disappointed at how much they knew about child safety and nutrition. They only gave me the most basic information.

I am extremely disappointed with Pediatric Partners. The staff's lack of communication between the two locations, inability to perform their jobs in an effective manner, the lack of concern for any time sensitive matter for the patient, and the attitiude of a nurse called Eve has forced me to find another pediatrician for my children.
by Wilson
June 27, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Was the waiting area spacious?
Yes
Would you refer this provider to a family or friend?
Yes
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
June 17, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I love that they never over-treat my child, and only do procedures that are needed. I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by cooper
June 08, 2011
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