Brett Lawton, DMD, MS

Brett Lawton, DMD, MS
201 N Lakemont Ave # 400 Winter Park, FL 32792
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.209.39
July 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.234.250
April 09, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 14, 2011
Did the orthodontist spend time with you during your visit?
Yes, they were with me almost my whole visit
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
May 13, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 04, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
May 02, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Lawton orthodontics is the best place ever i have been to they are always so nice and kind. I LOVE LAWTON ORTHODONTICS!!!!!!!
by Andrew S.
April 19, 2011
I've already told my friends and family about the fantastic experience I had there. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They do e-mail and text message appointment confirmations too! They are extremely reliable. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I was amazed at how flexible their financing options were. They were more than willing to work with me, and I ended up having to pay a lot less than I expected. We are self pay patients and were allowed to make a small deposit up front and then make monthly payments. It is in house financing with NO interest! I was so impressed with my Daughters progress after the first couple of visits. I have already refereed a few friends for braces and I received a warm "Thank you" in the mail along with movie tickets. This really is a phenomenal practice and they truly care about their patients.
by Heather Lipsey
March 17, 2011
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