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Bartholomew Natoli, MD

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Bartholomew Natoli, MD
(5 Reviews)
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9009 Park Blvd Seminole, FL 33777
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I scheduled and later canceled my appointment with Dr. Bartholomew Natoli's office, however, I was never taken off of the schedule and was mailed a $75 no-show fee. This was a referral from another doctor and when insurance couldn't be verified as a provider, I simply canceled the appointment. This was all done over the phone, because the practice doesn't have an email address or a website. I've called multiple times to fix this issue, only to be treated rude and experienced continued strong arm tactics to get me to pay this invalid fee. I was recently informed by a terribly mean/rude staff member, that I should've mailed a hand-written letter to cancel my appointment and any and all concerns regarding my no-show fee are to be handled the same way, via U.S. mail. This is scam behavior on their end and it should be noted publicly, to prevent future financial harm by this practice

I've reported this office to my insurance provider (United Healthcare) and was advised to file a report with the department of health as well.
by Kevin Dahl xxx.xxx.222.220
November 12, 2021
Did you feel that your waiting time was acceptable?
Mostly
Did a staff member acknowledge or greet you when you entered?
Yes
Did you leave the office feeling satisfied with your visit?
Mostly
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.8.38
March 20, 2014
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 17, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to relax during your appointment?
Yes, I was completely at ease
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
April 27, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They put in the extra effort to make me feel valued and comfortable during each appointment. They are one of the most welcoming offices I've ever visited. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Andrea
April 21, 2011
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Map and Directions
9009 Park Blvd, Seminole, FL 33777