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Steven Shapiro, MD

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Steven Shapiro, MD
Gardens Dermatology
(4 Reviews)
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3401 Pga Blvd Ste 210 Palm Beach Gardens, FL 33410
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Want to start with review about Gardens Dermatology. The worst please ever!!! Poor customer service! Front desk personal rude and unpleasant, busy talking there own business. Medical assistant Devon is unprofessional, make errors and hand up the phone on a patient! She was giving us wrong information and the result was that we cannot comply with a treatment. I left a voicemail for Dr. Mata to clarify the information, but never get a response. We just lost out time and money with this clinic. And the last point! HIPAA violations! When we come to pick up our copy of H & P they give all medical record without checking ID!!! What a place to be! If you want to be stress free find another dermatology clinic!
by Tetiana Rodov xxx.xxx.220.190
February 06, 2016
WOULD LIKE TO GET STARTED WITH THIS OFFICE BUT HAVE TRIED ALL DAY AND NO ONE ANBSWERS THE PHONE...JUST LEAVE A MESSAGE AND WAIT ALL DAY.
WHAT IF YOU HAVE A PROBLEM THAT NEEDS MORE IMMEDIATE ATTENTION? I WON'T GO TO AN OFFICE WHERE THEY ARE TOO BUSY TO SPEAK TO A PATIENT OR ANSWER THEIR PHONES.
by HELEN FALKNER xxx.xxx.37.123
April 30, 2014
Were you able to relax during your appointment?
Yes
Are you going to visit this provider again?
Sure
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.250.145
October 23, 2012
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They made the extra effort to make sure every question and concern I had was addressed.
by Lena Jessen
January 22, 2012
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Map and Directions
3401 Pga Blvd Ste 210, Palm Beach Gardens, FL 33410