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Susan Mata, MD

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Susan Mata, MD
Gardens Dermatology & Conmetic
(3 Reviews)
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3401 Pga Blvd Ste 210 Palm Beach Gardens, FL 33410
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
The worst please ever!!! Poor customer service! Front desk personal rude and unpleasant, busy talking there own business. Medical assistant Devon is unprofessional, make errors and hand up the phone on a patient! She was giving us wrong information and the result was that we cannot comply with a treatment. I left a voicemail for Dr. Mata to clarify the information, but never get a response. We just lost out time and money with this clinic. And the last point! HIPAA violations! When we come to pick up our copy of H & P they give all medical record without checking ID!!! What a place to be! If you want to be stress free find another dermatology clinic!
by Tetiana xxx.xxx.220.190
February 06, 2016
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 18, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's staff friendly?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 09, 2011
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Map and Directions
3401 Pga Blvd Ste 210, Palm Beach Gardens, FL 33410