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Western Dental Centers - Orthodontics

Nearby

Orthodontists

Kirsten Fenn, DDS, MS

El Cajon, CA

Children's Braces and Dentistry

La Mesa, CA

Swartz Chris DDS Ms PC Orthodontist

La Mesa, CA

Cynthia Jackson, DDS

Alpine, CA
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Western Dental Centers - Orthodontics
Western Dental Centers - Orthodontics
(9 Reviews)
> Get Phone Number & Directions
583 North 2nd Street El Cajon, CA 92021
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
This place in incredibly unprofessional. STAY AWAY and find another dentist office that's not confused in the health industry. This place has rescheduled me multiple times, they are trying to reschedule me again for a root canal... A ROOT CANAL. I was supposed to have my teeth fixed on Jan 3rd including a root canal, broken/rotting tooth that needs extraction and bone graph, a filling and a new fake tooth to replace another fake chipped tooth in my mouth. Literally just called me to try and reschedule for the end of Feb.. THE END OF FEB! Jan 3rd this was supposed to be fixed! These people don't care about the patient, they care about who's not paying with insurance so they can collect. Thats what's important to these dentists and staff, not the patient, I feel totally neglected from this place after they told me how serious my mouth is in need of work. After all that crap the dentists talked to me about, saying "we need to get this fixed as soon as possible" and then they go and try and reschedule and tell me I'm only scheduled for a teeth cleaning on the 19th. ARE YOU KIDDING ME! A TEETH CLEANING! Why would I want a teeth cleaning when my teeth haven't even been fixed? Clearly, I want my teeth cleaned as the last step in this process, not the first. This place has already lied to me once making up the excuse that the surgeon won't be in on Jan 3rd, hmm ok fine, so we rescheduled to the 19th, but apparently just for a teeth cleaning, when they assured me the surgeon would be available to help me since the 3rd was no longer an option. I have two black teeth you nitwits. Does rescheduling all the way till the end of Feb sound smart to a dentist!? WTF. Then the person calling me has the nerve to ask me if I've got the OK from insurance to do the work? UMM excuse me. Thats not my job to find out what my insurance will and will not cover. WHY WOULD I HAVE TO CONTACT MY INSURANCE TO GET WORK DONE THROUGH A DENTIST? IM NOT A DENTIST I DONT KNOW WHAT ALL NEED TO BE DONE THATS YOUR JOB! This is like calling somebody who just broke their arm and asking, "did you contact your insurance to see if your broken arm is covered and can get a cast". IDIOCRACY. Don't smoke weed and go into work, especially when it comes to people's teeth that can have serious repercussions on the brain if not taken care of in the proper time. Very untrustworthy office.
by Steven xxx.xxx.164.98
January 16, 2023
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office clean?
It could have used some cleaning
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.233.118
September 09, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Was this provider's office easy to locate?
Only with clear directions
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous xxx.xxx.224.227
April 22, 2013
by Anonymous xxx.xxx.206.194
February 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by camille xxx.xxx.191.145
February 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.128.26
January 30, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 06, 2011
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
by Anonymous
April 28, 2011
Was this provider's staff friendly?
No, they were rude
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did this provider have bad breath?
It wasn't that bad, but It also didn't smell too fresh
Did you feel that this orthodontist had a kid-friendly office?
Not really, it could have been much better
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous
March 02, 2011
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Map and Directions
583 North 2nd Street, El Cajon, CA 92021