Cotati Family Dentistry

Cotati Family Dentistry
Cotati Family Dentistry 421 East Cotati Avenue Cotati, CA 94931
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this dentist's staff friendly?
Not Really
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
by Anonymous xxx.xxx.3.54
September 16, 2013
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was given a polite greeting when I walked in. It was nice to be acknowledged. They have a very good professional reputation. I know that I'm under the care of an expert.
by Michaela xxx.xxx.250.50
July 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Shar xxx.xxx.229.159
August 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.221.128
July 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.0.4
April 24, 2012
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 22, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
November 29, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
by Anonymous
April 30, 2011
The toothpaste they used during my cleaning tasted great. It made the experience that much better. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. I don't know of anywhere else that would've taken better care of me. I had a great experience. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Brian
March 09, 2011
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