Frank Bowden III, MD

Frank Bowden III, MD
Bowden Eye Associates 7205 Bonneval Road Jacksonville, FL 32256
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Dr. Bowden has treated me for a bad ulcer that another area doctor found and couldn't treat.Dr. Bowden even came in over the weekend to see me. His staff is caring and because I was coming so much, even knew me by name. Recommended highly.
by ChristineR xxx.xxx.73.242
November 15, 2016
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Willow xxx.xxx.112.190
November 18, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.3.240
August 30, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you leave the office feeling satisfied with your visit?
Completely!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Jean xxx.xxx.205.221
June 25, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Amanda xxx.xxx.73.250
June 24, 2013
I first came to Bowden Eye because of an emergency way back in 1998. I had completely lost the vision in my right eye and didn't know why. I can honestly tell you, I was scared to death, I was working on the computer on my job one minute and then the next my vision was black in my right eye.

Well, long story short Dr. Bowden and his wonderful staff was able to get my vision back to 20/20 in both eyes without any vision correction. Now due to age and other health issues, my vision is requiring me to have corrective lenses for reading but knowing what I know, I wouldn't trust anyone else to my eyes but this practice.

Now, I didn't get a chance to see Dr. Bowden and his practice has GROWN from one office when I was there years and years ago to four but it did not bother me one bit that I couldn't see him. They explained how the practice has grown and that he has built a staff of Drs that have the same priorities as he does pertaining the patients and overall care of my vision. I guess it would be more questionable if there was no growth, so I understood. Remembering the way Dr. Bowden made me feel back then I could see that he character is saturated throughout his practice. The Dr. I did see was phenomenal and because of her care i was reminded exactly why I came back there. If you really don't want to be a number and you want a Dr. and/or staff that thinks of your vision and the overall health of your eyes the way I would hope you do. Then there is no question and no doubt about it, Bowden Eye and Associates is your only answer.

Now, I will say this I wasn't in an out for my appts and there was a bit of a wait. BUT when you see how many patients that they see that are coming through the office you would have to be an unreasonable idiot to expect to be in and out in a blink and still get exceptional service and feel as if they truly care. I don't even get that at my Primary Doctors office and when I get there they never have anyone in the waiting room and still take forever to get me out.

Anyway, if you want great service and a staff that is going to care about you and your eyes for the rest of your life THEN IT'S A NO BRAINER, BOWDEN EYE IS EXACTLY WHERE YOU NEED TO BE.
by MIchelle Norvel xxx.xxx.96.81
June 20, 2013
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous xxx.xxx.171.68
April 02, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous xxx.xxx.224.243
November 13, 2012
If I could give this place zero stars I would....Words cannot express how frustrated and disappointed I am in the manner in which this office is run, and how poorly the customers are treated. DO NOT USE THIS OFFICE unless you want to spend hours waiting past a useless/meaningless "appointment time," waste even more time and money on their ridiculous contact lenses "trial fitting period," and then fight to get percriptions for which you already paid released from a hostage situation of red tape. Dr. Bowden should be embarrassed to have his name associated with this horribly unorganized and utterly shameful facility. I repeat...DO NOT USE THIS OFFICE.
by Anonymous
October 06, 2011
They have some of the best customer service I have ever seen. I received a facial today by Abbey the Medical Aesthetician and she was WONDERFUL! She knew exactly which products for my particular skin type and the whole experience was so relaxing! I cannot wait to return! The front desk was warm and inviting, welcoming me with a smile! Putting their customers first is definitely a priority here and it shows. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Anonymous
August 15, 2011
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