Timothy Phelan, M.D.

Timothy Phelan, M.D.
2525 Riverside Ave Jacksonville, FL 32204
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.4.19
October 09, 2013
Was the waiting area spacious?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes
by Jennifer xxx.xxx.79.228
July 19, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider prominently display their diplomas or business license?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Kim xxx.xxx.118.53
December 28, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider have reasonable prices?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Seymour xxx.xxx.161.144
October 30, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by yvette williams xxx.xxx.116.100
September 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.5.13
April 10, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
December 02, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 21, 2011
Does this provider offer flexible appointment times?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 11, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this OBGYN treat you with respect?
Yes
by Anonymous
October 09, 2011
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