Jack Matheny II, MD

Jack Matheny II, MD
Anderson Assefa Maningo Moezi 205 Zeagler Dr Bldg 1 Palatka, FL 32177
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.8.197
July 01, 2013
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.122.171
November 16, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
September 14, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by JASMINE
August 08, 2011
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