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Kelly Hensgen, DO

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Kelly Hensgen, DO
Wellness Family Practice
(15 Reviews)
> Get Phone Number & Directions
500 Memorial Cir, Stec Ormond Beach, FL 32174
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Nice practice, very friendly and very thorough. However I feel like they keep making me come back to get another co-pay.
by Ormond Beach resident xxx.xxx.109.86
November 14, 2016
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too cold?
No, it was fine
by gatorgal xxx.xxx.63.114
August 08, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.57.254
March 28, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this family doctor use current and safe equipment?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.64.30
February 04, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office easy to locate?
Fairly Easy
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.165.108
December 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.137.15
September 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.177.90
July 24, 2012
by Anonymous
March 06, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Friendly Enough
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 01, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was it easy to make an appointment with this provider?
Practically Impossible
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider answer all of your questions?
Yes
by Anonymous
September 26, 2011
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Map and Directions
500 Memorial Cir, Stec, Ormond Beach, FL 32174