Young Randolph S Dds

Young Randolph S Dds
Young Randolph S Dds 17300 Yorba Linda Boulevard Yorba Linda, CA 92886
Add a Review

Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Value
1 star average for Value
I had a terrible Experience all through every process with Dr. Randolph Young office I got there around 5.30am they want payment in advance cant use your Debit card Cash or Check only .I was Referred by my Dentist They treat you like a heard of cattle No customer service the Dentist Oral Surgeon Office is a Butcher shop and only care about the Money. Will never go back or refer them to anyone . I Recommend To Stay Clear Of This Dentistry Office I paid over $1800 to get Butchered . They Left Part Of My Tooth And Bone Fragments! Another Dentist had to remove them !
by RJL xxx.xxx.50.52
November 12, 2014
Did this provider use excessive foul language?
No
Did the staff call you to remind you about your upcoming appointment?
No, I don't think they cared whether I showed up or not
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.70.97
January 14, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Was the waiting area spacious?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 16, 2011
From the minute I stepped in the door I felt very welcomed by Dr. Young's staff. They were very helpful in explaining my insurance terms with me. They were prompt in getting me in on time. I came in for an extraction and was pleasantly surprised by how quickly the surgery was done. After the surgery the staff was very helpful in explaining the aftercare and showing me how to use the syringe. Dr. Young even called me that night to check on my recovery. Wow, I was really impressed. I will definitely be returning for a dental implant in the future and would recommend Dr. Young and his staff to anyone!
by sandylee
October 06, 2010
I went to Dr. Young to get my wisdom teeth taken out and it was the best experience i have ever had in a Dentists office. His staff was very friendly and was always upfront about the cost. Dr. Young was very informative and even called me the night after i had my surgery to make sure that everything was ok! I would recommend Dr. Young to everyone!
by cutesygirl21
October 05, 2010
The office staff at this facility was the rudest, most degrading bunch of women I have ever met. They will not give you financial information when you call to make an appointment, but insist on scheduling your consultation and surgery for the same day. You come prepared for the dental surgery and then they let you know you need to pay thousands up front even though you have two insurances which will cover everything. They talk down to the patient very loudly in front of everyone in the waiting room to guilt you into paying exorbitant fees that will eventually be covered by your insurance.
It seemed like a scam to me.I walked out and called another oral surgeon whose staff was polite and willing to go over everything on the phone before I go in. I am happy to pay this new oral surgeon an expected amount because they were willing to tell me up front that they would bill my insurance and reimburse me.
A little niceness would go a long way for Dr. Young’s staff. They make him look really bad.
by DebbieSmall
August 19, 2010
Add a Review