Richard Dotson, MD

Richard Dotson, MD
Metropolitan Eye Care Ctr 1647 Benning Rd NE Ste 102 Washington, DC 20002
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
I Already Have
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.205.87
December 14, 2014
Thorough, up-to-date, clear communication, no-nonsense, rarely keeps me waiting... I needed SLT laser treatment for glaucoma; he's one of the few who has the equipment and performs this procedure frequently.
by James xxx.xxx.78.179
November 04, 2014
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Lisa Traynham xxx.xxx.12.4
February 19, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.5.9
January 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by JV Williams xxx.xxx.96.57
July 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Mattie xxx.xxx.186.71
April 27, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 03, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this provider to others?
I Already Have
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
March 02, 2011
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