Valerie Elener, MD

Valerie Elener, MD
Brandywine Family Medicine 2500 Grubb Road Suite 212 Wilmington, DE 19810
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Friendly office personell - Dr Elner has alwas been very patient, listens and I have not had to go thru unnecessary tests or procedures.
by LC xxx.xxx.224.129
March 20, 2018
Would you recommend this doctor to others?
Yes
by Anonymous xxx.xxx.153.14
August 11, 2014
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Similar
by Anonymous xxx.xxx.207.76
July 25, 2014
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
by lchaim63 xxx.xxx.214.210
January 14, 2014
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I am going to refer everyone I know here. I absolutely love this place. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Nancy M xxx.xxx.158.188
November 22, 2013
Did you feel safe in this provider's care?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.222.11
July 29, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.139.207
May 19, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.144.90
March 18, 2013
Good doctor, not a bad wait, able to schedule appointments to fit my needs. Upon moving away, found that to get MY medical records they had a policy to charge me $2/page and that did not include mailing charges. I could have come (from 3 hours away) to pick them up in order to avoid mailing charges. Ridiculous. My son's pediatrician copied his records and mailed them to me for free. Was told by the office staff that the rates were recommended per some medical board. How much does it cost to scan and email records????
by teaguer350 xxx.xxx.133.216
February 28, 2013
Visited the Office more times than I prefer, but it's been one heck of a winter with sickness & problems for my daughter & myself...Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I love the clean & relaxing decor. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by PamM xxx.xxx.243.165
January 28, 2013
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