Thomas Nigra, MD

Thomas Nigra, MD
Dermatology Associates 110 Irving St NW Washington, DC 20010
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.49.99
November 11, 2013
They paid close attention to me and all of my questions were answered. I was satisfied with my visit. They were helpful and I left feeling encouraged. The office was relatively easy to find. I'll be going back. I didn't have a bad experience.
by Jill Neuville xxx.xxx.8.132
July 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.123.198
July 11, 2012
The front desk staff clearly hates their jobs and the patients. They were completely unhelpful even when their confusion regarding my insurance was their fault. They wouldn't stop their personal conversations long enough to assist me with finding a number (they insisted I call the insurance company to clear up their confusion even though it was clearly something they should be doing). After waiting for over an hour, they suggested I reschedule until the confusion was cleared. They said my insurance card was not enough proof of coverage and they needed something faxed from my insurance company proving I had coverage. I have never been treated so poorly by such an incompetent staff. It was embarrassing for the doctor (whom I didn't see) and the hospital.
by rnh xxx.xxx.65.92
May 21, 2012
Was the waiting area spacious?
No, it was rather cramped
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 11, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
September 13, 2011
Does this provider remember you by name?
Sometimes, but not always
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 12, 2011
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
June 29, 2011
I just called because CVS would not renew my prescription in another location unless if I the doctor's office called. The woman who answered the phone was one of the most unpleasant people to speak with - Darlene. I don't normally write these complaints online but she answered all my questions screaming at me. When I didn't understand because she was shouting, she was got more frustrated, refused to explain further and told me that someone would call me later. She was awfully rude and I would do anything before going back to that office.
by iuishdgs
April 06, 2011
Were the waiting room chairs comfortable at this provider's office?
Not really
by Anonymous
March 11, 2011
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