John Federico, MD

John Federico, MD
General Thoracic Surgeons 330 Orchard St Ste 107 New Haven, CT 06511
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Are you going to visit this surgeon again?
Without a doubt!
Did this surgeon prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.143.131
December 03, 2012
Incredible surgeons. Kind, caring and extremely thorough. Always made me feel that my concerns and questions were answered. They were able to be there during a critical time. Staff supported too.
by previous patient xxx.xxx.178.242
April 14, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel safe in this surgeon's care?
Absolutely! I knew I was being cared for by an expert!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 19, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 09, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never felt unsafe or uncomfortable in their care. They're by far one of the best in the field. I would recommend this doctor to anyone who needs this type of care.
by CHP
April 26, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They were so kind and attentive to me. Dr. Federico went miles above and beyond what you would ever imagine a surgeon doing for a patient! When confined to another hospital (which he does not operate out of) he personally came to check on my condition and oversee my care. I felt so much more confident and informed going into surgery after they answered all of my questions thoroughly and in-detail. They made me feel much safer. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. Dr. Federico is an extraordinary Doctor, and his staff reflect his dedication to patients' care.
by Grateful George
March 10, 2011
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