James Butler Jr, MD

James Butler Jr, MD
Neurological Specialists 4 Corporate Dr Ste 192 Shelton, CT 06484
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.154.93
April 07, 2013
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this neurologist friendly?
Yes
by Marcinczyk xxx.xxx.125.76
November 28, 2012
I waited for over 90 minutes and had to seek help elsewhere. The staff was rude and argued with me that I would have similar wait times with any specialists, which has not been my experience ever and I have seen quite a few! It was obvious that they were double booking appointments and when i said so the staff continued to argue with me. I also watched them lie to a man who came in to pick up a prescription for a patient. They said there were no doctors there today to write the prescription. Blatant lie! and very rude to him as well. was I not waiting to see a doctor? were the other patients coming in and out not seeing a doctor? bad, bad bad experience.
They obviously have never heard of the customer is always right policy no matter what the situation is, wouldn't listen complaints and just argued instead of trying to correct the situation. That's just bad business.
by Laurel Zemper xxx.xxx.40.11
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.94.152
May 29, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 21, 2011
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