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Serge Poulin, MD

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ECHN Medical Group - Primary Care

Manchester, CT

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Manchester, CT

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Manchester, CT

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Serge Poulin, MD
Serge P. Poulin, MD
(24 Reviews)
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629 East Middle Tpke Manchester, CT 06040
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this doctor's staff friendly?
No, they were rude
Were the staff members able to answer your questions?
Not at all
Does the provider's staff try to be helpful?
No
Was this provider's office clean?
No
Did you leave the office feeling satisfied with your visit?
No
by Matt xxx.xxx.130.181
April 23, 2014
After years (guessing at least 6-8) of going to Dr Poulin and Melissa I missed my first appointment, my bad, I just forgot. Dear Dan here is your bill for $25.00, really that's how you treat a long term client?
Overall I really enjoyed my time with the practice too bad.....
by Dan xxx.xxx.177.219
October 22, 2013
Traditional small family practice. Friendly office staff, take most insurance, easy to find on Center St, Poulin and Bretton are both practical, friendly, and informative. Wait times are very reasonable. I always get my questions answered intelligently and promptly. But you have to ask.
by Jim xxx.xxx.248.192
October 18, 2013
by Anonymous xxx.xxx.152.178
May 03, 2013
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.200.157
April 16, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.209.31
March 18, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did you feel safe in this provider's care?
Absolutely Not!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.236.49
February 27, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this family doctor friendly?
Extremely Friendly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Brett xxx.xxx.47.179
December 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.209.12
September 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
by Helen xxx.xxx.158.140
August 21, 2012
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Map and Directions
629 East Middle Tpke, Manchester, CT 06040