Vernon Rubick, DO

Vernon Rubick, DO
North Springs Family Medicine and Urgent Care 8540 Scarborough Dr. Suite 100 Colorado Springs, CO 80920
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Consumer Feedback

(112 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Pam I
January 11, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Fairly Easy
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
January 11, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
No, it was fine
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
January 11, 2012
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They always make sure to return my phone call as soon as possible. They've never left me waiting. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Kathy Allen
January 08, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
January 04, 2012
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. It was easy to get the appointment time that worked for my schedule. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care.
by Seek the truth
January 03, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 29, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
December 28, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
December 22, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
December 12, 2011
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