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Vernon Rubick, DO

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Vernon Rubick, DO
North Springs Family Medicine and Urgent Care
(112 Reviews)
> Get Phone Number & Directions
8540 Scarborough Dr. Suite 100 Colorado Springs, CO 80920
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Consumer Feedback

(112 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office too loud?
No, it wasn't too loud
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Yes
Would you recommend this family doctor to others?
Yes
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.244.19
February 13, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.127.75
February 11, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.67.211
February 10, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.191.137
January 18, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.66.6
December 28, 2012
Although Dr Rubick is the best doctor I have ever had, I can not recommend his office due to a situation that recently occurred. My family have been patients of Dr Rubick for the last four years and he and his other physicians and PA's have been awesome with care. Recently we had a issue with a Tricare referral that we tried to get assistance from Dr Rubick's office staff. The situation was a very frustrating issue and our ignorance of the Tricare rules caused the situation in the first place. However, when working with Dr R's staff they became very short with us, raised their voices to us when we were trying to understand the situation, and they did not have good inter-office communication. Our frustration also grew and the conversations on both sides started to get unprofessional. We finally were given instructions from the office on how to contact another doctor's office for assistance. All of this could happen at any time with the frustrations surrounding the insurance company referral and benefits sstems and frustrations can cause conflict, however, the reason I can nto recommend Dr Rubick's office surround the actions of their office after this issue. Dr R's office staff lied to him abot the situation and they took no responsibility for their part of the conflict and Dr Rubick's response was to ask my family to find another doctor. I find this very unsettling as your physician is who you should be able to trust and for him to throw us away for a single conflict, especially one that was created just as much by his office staff as by us, is unfortunate. RECOMMENDATION TO HIS OFFICE is not to have family members as office staff as that always has the potential of unprofessional issues
by Bob Black xxx.xxx.57.68
December 27, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.0.1
December 10, 2012
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous xxx.xxx.154.89
December 09, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Lisa xxx.xxx.140.118
December 07, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you refer this provider to a family or friend?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.104.80
December 05, 2012
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Map and Directions
8540 Scarborough Dr. Suite 100, Colorado Springs, CO 80920