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Jeffrey Jenks, MD

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Jeffrey Jenks, MD
Pikes Peak Physical Medicine
(20 Reviews)
> Get Phone Number & Directions
2233 Academy Pl Ste 200 Colorado Springs, CO 80909
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I received good medical advice and care from this physician, The BIGGER issue is that he jumped ship from Pikes Peak Physical Medicine, left his license lapse with my insurer and now wants to charge me private pay costs! Most doctors write this off during lapses in their licensing, but not Dr. Jenks office. Be prepared! Orignally I got a #925.00 fill for 15 minutes in his chair. Then it dropped to $625 (above and beyond my $50 co-pay that was already paid) upon insurance denial for out of Network. It is important to know that I got a referral, contacted my insurance, was told he was in network, and scheduled appointment. By the time my appointment date arrived, they took my co-pay, said nothing about not accepting Anthem Blue Cross/Blue Shield, and sent me to my appointment. They are still trying to collect from me. ADVICE: You must confirm 1 minute before your appointment whether your Dr. is still in network. I am VERY frustrated with his decision to jump ship and work with an out of network provider without contacting me or putting a sign up at his office.
by Jweekly xxx.xxx.97.7
November 09, 2016
Would you recommend this provider to others?
Yes
Was the staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider compassionate to you and your situation?
Yes
Was it easy to make an appointment with this provider?
Yes
by Jack Noveroske xxx.xxx.81.84
April 24, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this rehabilitation specialist late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this rehabilitation specialist rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.218.147
June 25, 2013
How would you compare this rehabilitation specialist to others in his/her field that you have visited?
There is no comparison!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Would you refer this provider to a family or friend?
Yes
Does this rehabilitation specialist offer flexible appointment times?
Yes
by Jorja xxx.xxx.42.5
February 19, 2013
Easy to set an appointment. Front desk, while very busy has been very helpful.
This is a professional office. They don't joke around and they do take their jobs seriously. I have always felt treatment is centered on me and my well-being.
by Mountainmind xxx.xxx.3.29
January 07, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.147.92
December 05, 2012
My PCP refered me to Pikes Peak Physical Medicine. I was very happy with Dr. Jenks and his Medical staff. In fact, I had planned on making 2 more appointments with this facility. That was until I had to interact with the billing department. They did not care to call insurance companies and help solve issues regarding insurance coverage. In fact, I thought that was their job. The individual was completely unprofessional and I felt like I was talking to a teenager going through some sort of anger issues. When I went up the chain to complain about the unprofessionalism that I receive, the Service Manager was just as condesending as the billing department. After doing the leg work for the billing department and trying to solve the problem at hand, they still didn't want to call the insurance company to verify the info that I was giving to them. I will never go back there again. The doctors and nursing staff were wonderful, but if a company tries to double dip from the patient and the insurance, I would rather take my business somewhere else.
by Disappointed xxx.xxx.177.60
November 09, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to make an appointment with this rehabilitation specialist?
Yes
Did this provider listen to your input and concerns?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this rehabilitation specialist remember you and your circumstances at every appointment?
Yes
by westiegal xxx.xxx.36.202
October 11, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.118.237
May 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Judith D. xxx.xxx.190.115
April 18, 2012
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Map and Directions
2233 Academy Pl Ste 200, Colorado Springs, CO 80909