Nancy Houlder, MD

Nancy Houlder, MD
3550 Lutheran Pkwy Ste 102 Wheat Ridge, CO 80033
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Would you recommend this ophthalmologist to others?
I Already Have
Do you feel like this provider's office is well staffed?
Definitely
by Roy Chief xxx.xxx.240.215
February 23, 2014
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.18.155
July 31, 2013
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.5.76
June 24, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.119.93
April 23, 2013
Made me wait 15 minutes in the waiting room and another 45 minutes in a tiny room. Said she had an emergency. Then got snippy with me when I said that 45 minutes is a long time to wait.

She accidentally and temporarily blinded one eye because she didn't make sure I was looking up and not directly into the machine before she flashed a light into my eye. Had spots for about 30 minutes. She got MAD when I reflexively pulled back from the machine when she did it--NOT the appropriate response at all. She said, "Wow, YOU'RE sensitive!"

Then when I didn't understand something about my prescription and said, "That's not right," she pushed back from her little stool, raised her shoulders and said, "WHAT'S not right?"

Really not a nice person. I won't be back.
by Happy Cynic xxx.xxx.186.233
January 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.11.162
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.13.109
May 22, 2012
The office is beautifully decorated with eyeglasses displayed. Dr. Houlder is a trim, stylish woman and when you first meet her you feel conident that you will be taken care of. After the insurance has paid, they are not so friendly, Dr. Houlder really doesn't have time for you, and you leave feeling used. Dr. Houlder and her staff need to understand repeat business and recommendations are important. She doesn't really have to put too much effort into patient satisfaction because she is smack dab in the center of a huge population of seniors.
by Michelle xxx.xxx.43.32
April 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.202.100
March 19, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
February 14, 2012
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