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Pamela Richards, MD

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Pamela Richards, MD
Women's Associates
(3 Reviews)
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1015 E Pikes Peak Ave Colorado Springs, CO 80903
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Consumer Feedback

(3 Reviews)
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Service
1 star average for Service
(My initial visit was on 4/24/14) Just finally got insurance coverage and I went there. I wasn't showing up as eligible so they told me that I could pay out of pocket and that I would have to keep checking my insurance until it became eligible and they would retro-bill it. I've worked in doctors offices for the last ten years and know that it takes less than two minutes to check the eligibility on my insurance so I thought that was a bit rude. After the first girl told me I didn't have insurance I was asked another four times if I had insurance. When I went in and seen the doctor I was in and out in ten minutes. My mother and grandmother both had/have ovarian cancer. Dr. Richards never addressed that with me, or anything else. She pushed the gardasil vaccine (which is approximately 300.00 per visit and it takes three visits). She wrote me a prescription for a birth control that costs $170.00, and even after I was covered by my insurance, the insurance company won't cover that. When I called the doctors office back they told me I need to find out what birth controls my insurance would cover. I've never told a patient that, nor would I expect them to know. In my office we would look it up for them, or work with the pharmacy to find out what is going to work best. I have never been so frustrated in my life and I will never go back there again. Update on 5/8/14- They sent me a bill for an additional $170.00 that was not mentioned to me when I had stated several times that I did not have insurance. Their total bill with office visit was $375.00, when I went to planned parenthood four years ago my total visit was $200.00.
by Amanda xxx.xxx.139.56
May 08, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.139.16
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Connie xxx.xxx.236.93
August 14, 2012
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Map and Directions
1015 E Pikes Peak Ave, Colorado Springs, CO 80903