Lawrence Merkel, MD

Lawrence Merkel, MD
Fort Collins Family Physicians 2121 E Harmony Rd Unit 370 Fort Collins, CO 80528
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Came in for a strep test and saw Merkel's PA, Joshua Barber. I really needed the strep test since I was very sick and was going to be around infants and the elderly later that week. I got a sub-WebMD diagnosis in the office, then they lost the strep test, never called about it, and then absolutely refused refund the visit. They have a poor quality of service, which they seem content to deliver. Fort Collins has a lot of great doctors, this is certainly not the place to go... unless you are not concerned with your time, money, or health...
by SmartHealth01 xxx.xxx.81.146
November 06, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Griff xxx.xxx.168.159
October 07, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.215.1
February 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.161.196
May 18, 2012
Was this family doctor's staff friendly?
No, they were rude
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous
February 05, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Ant
January 13, 2012
My husband and I were completely disgusted by Dr. Merkel's bedside manner. His comments were unbelievable. His personal opinions were so strong that he completely ignored our choices as parents of our new son. Will never go back to the office or recommend this doctor!!!!
by New parents
December 31, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 28, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 16, 2011
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
July 22, 2011
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