Ripley Hollister, MD

Ripley Hollister, MD
Hollister Healthcare Team 4190 E. Woodmen Rd. Ste 200 Colorado Springs, CO 80920
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.131.182
October 03, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you leave the office feeling satisfied with your visit?
Yes
Was this family doctor friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.191.210
August 20, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Would you recommend this family doctor to others?
Absolutely Not
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.24.121
July 02, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.33.109
June 17, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this family doctor answer all of your questions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.159.33
June 14, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you feel that you could have received better service somewhere else?
No, I don't think so
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.216.97
May 29, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.24.121
April 06, 2013
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The restrooms were very well-stocked at this provider's office. Their office equipment was in good shape and looked very current. I felt like everything was very safe. Their full attention is always on me and it makes me feel special. My appointments often begin late - but usually within 30 minutes of the scheduled time. I have had to wait on the doctor longer at times - but usually he comes in within 10 minutes after the nurse leaves the room.
by TH xxx.xxx.212.220
March 11, 2013
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider answer all of your questions?
None of my questions were answered
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.23.100
November 28, 2012
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this family doctor answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.23.104
October 17, 2012
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