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Jay Masserman, M.D.

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Jay Masserman, M.D.
(5 Reviews)
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11180 Warner Ave Fountain Valley, CA 92708
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider give unbiased advice?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No
by old patient xxx.xxx.53.48
October 22, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.67.201
October 22, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.156.205
October 15, 2012
Was this provider late to your appointments?
No, they were on time
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 10, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider have reasonable prices?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
July 13, 2011
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Map and Directions
11180 Warner Ave, Fountain Valley, CA 92708