Karen Kohatsu, MD

Karen Kohatsu, MD
11939 Rancho Bernardo Rd #110 San Diego, CA 92128
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I would not recommend this doctor Kotatsu. I felt like she never remembered me, and I don't think she even took the time to read my chart before entering my room. Always losing blood test results, or not requesting me to get a blood test, thinking I got an ultrasound or procedure last visit, spelling my name wrong every time. I could go on about how horrible this doctor and her medical assistant Vicky are. I did get the privilege of getting to know Dr. Young when she delivered my daughter because doctor Kotatsu wasn't available. Doctor Young was amazing during my delivery.
by Ashley xxx.xxx.39.136
July 27, 2017
My first visit with the doctor this month, and i find her to be nice and attentive. I was just surprised to have found out that day that my appointment was at 3:00 and not 4:00. I was baffled, but i waited half an hour after her last patient. I'm just disappointed that they do not do a patient courtesy call reminders, or text reminders. The med asst or nurse was nice and friendly and it was a Thursday appointment. I will ho to her again for my yearly physical.
by Duchess xxx.xxx.107.9
September 26, 2015
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.236.35
January 24, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.199.6
October 18, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes
by dianne xxx.xxx.81.197
August 08, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.248.178
February 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Holly xxx.xxx.249.137
September 17, 2012
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I am going to refer everyone I know here. I absolutely love this place. Dr, Kohatus is a fantastic, caring person and a wonderful physican..I love her!!!
by Linda
January 17, 2012
I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. They had already reviewed my medical history before the appointment, and went over it with me in the exam room so as not to miss anything. They were extremely thorough and made sure not to miss one detail.
by Wendy
January 09, 2012
Did this OBGYN thoroughly review your medical history before examining you?
They asked the basic questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this OBGYN pressure you to use certain birth controls or medications?
No
by Anonymous
November 17, 2011
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