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Raj Patel, MD

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Internists

Dignity Health Medical Group - Bakersfield

Bakersfield, CA

Dignity Health Medical Group - Bakersfield

Bakersfield, CA

Dignity Health Medical Group - Bakersfield

Bakersfield, CA

Dignity Health Medical Group - Bakersfield

Bakersfield, CA
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Raj Patel, MD
Preferred Family Care Physcns
(50 Reviews)
> Get Phone Number & Directions
5925-A Truxtun Avenue Bakersfield, CA 93309
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Consumer Feedback

(50 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Each time I have visited the office I have waited over thirty minutes in lobby then another 30 minutes in opertory. I have an on going medical condition that needs prompt attention. While Dr. Patel seems to be very caring he is disorganized along with his staff that always seems to be in a state of confusion as to what he wants or what they need to do. Blood tests had been ordered for me which I took care of. When my next visit came up Dr. asked me why I hadn't done them. I told him I did and when he asked one one the office girls they started looking around and suddenly found them. They had received them weeks ago and never bothered to file them or show the Dr. There is a policy called HIPPA which apparently no one has received training in. Discussions regarding other patients care are talked about in front of other people.Now I have been waiting for them to get authorization for an MRI that the Dr, ordered STAT. I have been in extreme pain with my right hip.The girls in the office have informed me several times when I have call to see if authorization from my insurance co has been received that they are working on it.This is day three. Now I have contacted my Insurance co and they tell me nothing has been received from my Dr. When notifying the Dr.s staff of this they were curt and said it is in progress and they would let me know and hung up. Needless to say if you need help from this office urgently you will not receive it.Also there is no way to e-mail this Dr. or office.
by Painfully waiting for help xxx.xxx.85.194
July 17, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.153.40
July 02, 2014
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by A xxx.xxx.45.183
May 22, 2014
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Mostly
by Anonymous xxx.xxx.8.249
May 07, 2014
Was this provider's staff friendly?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this internist to others?
Yes
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.41.52
February 21, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.93.174
November 04, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.125.110
October 20, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you feel safe in this provider's care?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.50.66
October 07, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's staff friendly?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.68.12
September 04, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.95.186
July 12, 2013
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Map and Directions
5925-A Truxtun Avenue, Bakersfield, CA 93309